Website Help

If you do not find the answer to your problem here, please contact the Credit Union. Wherever possible, please provide as much detail as well as the error message you receive when encountering this problem.

Register for access to the Members Area

As a member of our Credit Union you can view your account details online. But first you will need to obtain your PIN. You can contact the Credit Union directly or you can apply online for your PIN, using our Online PIN Register Form.

Can't Login?

If you already have a PIN and you are having trouble accessing the Members Area, view a list of potential problems and solutions on our Login Help page.

Trouble Browsing Our Site?

If you can login to the Members Area, but you are having problems viewing or accessing other parts of our website, go to our Browsing Help page.

Privacy Policy

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Terms & Conditions

Read the terms and other legal conditions that apply to browsing our website on the Terms & Conditions page.

Website Security

If you have any questions about the methods we use to encrypt and secure data displayed on our website. Read our Website Security page.

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Douglas Office
  • Tel:
  • Fax:
  • Email:
  • Web:
  • 021 489 4555
  • 021 489 4733
  • www.douglascu.ie
  • Douglas Credit Union Limited West Douglas, Cork
Opening Hours
  • Mon, Tues, Thurs & Fri: 9.30am - 5pm
  • Wed: Closed
  • Sat: 9.30am - 12.30pm
Grange Office
  • Tel:
  • Fax:
  • 021 489 0355
  • 021 489 0367
  • Unit 3, Supervalue S/C, Grange Road,Douglas, Co. Cork
Opening Hours
  • Mon, Tues: Closed
  • Wed, Thur, Fri: 9.30am - 5pm
  • Sat: 9.30am - 12.30pm
Passage West / Monkstown Office
  • Tel:
  • Fax:
  • 021 484 1317
  • 021 486 3084
  • Chapel Square, Passage West, Co. Cork
Opening Hours
  • Mon, Tues, Thurs & Fri: 9.30am - 5pm
  • Wed: Closed
  • Sat: 9.30am - 12.30pm
Loans are subject to approval. Terms and conditions apply. If you do not meet the repayments on your loan, your account will go into arrears.
This may affect your credit rating which may limit your ability to access credit in the future.
Douglas Credit Union Limited is regulated by the Central Bank of Ireland. Reg No. 46CU